Support
Help for Home Storia.
For app support, privacy questions, subscription help, or business inquiries, email TenXsecurities LLC at developer@tenxsecurities.com.
Contact
Email: developer@tenxsecurities.com
Please include your iPhone model, iOS version, Home Storia app version, and a clear description of the issue. Do not email sensitive home documents, contractor contact details, warranty records, photos, videos, or audio unless necessary for the support issue.
Home Storia
Your build record, warranty file, and home story in one private iPhone app.
Common questions
- Where is my Home Storia data stored?
Home Storia stores project records locally on your device unless you choose to export or share them. - Do I need an account?
No. Home Storia does not require a TenXsecurities account for the current release. - How do subscriptions work?
The app includes a 14-day full-access trial. After the trial, creating new records requires Pro access through an Apple-managed monthly or annual subscription. - How do I restore a subscription?
Use Restore Purchases in the app. Subscriptions can also be reviewed or canceled from Apple ID subscription settings. - How do I back up records?
Use the app's export and backup options from Settings. Store backup files carefully because they can include sensitive home, document, photo, video, audio, and contact information. - Can I remove my data?
You control records stored in the app. Delete records or the app from your device to remove local app data, subject to any iCloud/device backups or exported files you maintain separately. - Why does the app ask for camera, microphone, photo, or document access?
Those permissions support photos, videos, voice notes, scans, imported media, and project documents that you choose to add.